
Consumer FAQ's
Q. Why am I having trouble removing hair?
A. 1. The hair is too short: Hair should be at least 1/4 inches long to wax. The wax strip was pulled off too slowly or in the wrong direction. The wax strip was not applied immediately after wax application and rubbed firmly for 3-4 seconds in the direction of hair growth.
A. 2. Too much wax was applied: Holding the spatula at a 45 degree angle, always apply the wax in a thin, transparent layer. Do not allow the wax to cover any area not being treated at the moment. For better wax adhesion, lightly dust the area with talcum powder to absorb any excess oil or moisture on the skin before eplilation. GiGi Pre Epilation Powder is resistant to moisture, making skin dry and oil-free and is formulated to calm the senses while reducing redness.
Q. Why am I getting ingrown hairs or irritation?
A. To minimize the risk of irritation and ingrown hairs, avoid wearing tight clothing over newly waxed areas. Exfoliate the skin 24 to 48 hours after the waxing session to prevent the build up of dead skin cells (which will resut in ingrown hairs.)
Do not expose newly waxed areas to the sun for at least 48 hours after treatment. A good sun block is also recommend to protect the skin. Body Drench 'sundown' SPF 30 Spray is formulated with Wheat Germ Oil, renowned for its anti-inflammatory, hydrating and soothing properties.
Because skin tends to be more sensitive right before and right after your menstrual cycle, waxing can be more painful. Try to avoid scheduling waxing sessions 3-4 days before and 3-4 days after your period.
Q. Why is my skin swollen or discolored after waxing?
A. Slight irritation is normal after any waxing session, but swollen, discolored or irritated skin could be the result of poor technique. When pulling off the wax strip, hold the skin taut and pull the wax strip off parallel to the skin. If this causes discomfort, apply gentle pressure to the area with your fingertips. Ice also works to decrease sensitivity. You can also use GiGi Bikini Soothing Cream with 2% Lidocaine, a 'numbing' lotion designed specifically for use before and after waxing.
Make sure the wax is at the correct temperature - too hot will burn, and too cold will cause the muslin strip to rip or not adhere properly to the wax.
It may be you are sensitive to waxing, or reacting to the wax you're using. GiGi Tea Tree Créme Wax is the ideal method of hair removal for sensitive skin or for hair removal in delicate areas. Formulated with the 100% pure tea tree oil, an essential oil comprised of 48 organic compounds with natural astringent properties, GiGi Tea Tree Créme Wax balances and renews skin while removing unwanted hair.
